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Partner with the Right Cloud-based Phones Provider and See Advantages

Partner with the Right Cloud-based Phones Provider and See Advantages
Business communication has changed so much over the last couple of decades – from the surge in messaging to video conferencing and more. Traditional phone systems don't cut it in today's world, and that fact applies to small businesses just as it does to big ones. If you’re saddled with an antiquated phone system, it’s time to consider the advantages of cloud-based phones for your organization.

If you think upgrading to a system that is built around cloud-based phones is going to be cost-prohibitive, you have to also consider the cost savings that occur over time. Compared to on-premise private branch exchange (PBX) systems, the cost is quite lower in the long run, which means you’re going to see a return on investment.

Is It Risky?

There was an overall reluctance to move to cloud-based services in the nascent years of cloud technology, but that has been drastically reduced due to more secure infrastructure. In fact, at least 90% of organizations in all industries are using some sort of cloud-based technology right now, and that’s expected to grow.

Cloud-based phones are quite secure as long as software updates and traditional security protocols are followed.

What About Maintenance?

If you were used to paying hundreds of dollars for service techs to come out to solve your phone issues, that’s going to be a thing of the past as well. Aside from cost benefits, you’re going to find that when you switch to cloud-based phones, your IT professionals are going to have more time on their hands. 

A majority of the maintenance will be handled by the provider, including repairs to their infrastructure, maintenance, and updates. Furthermore, most providers will offer a portal through which you can quickly troubleshoot whatever issues you might be having.

Will I Get Enhanced Features?

Yes. This will include (in most cloud-based phone packages) chat messaging, visual voicemail transcription, auto-attendant, collaborative tools, SMS messaging, and integration with various business software platforms, such as Salesforce.

Can I Scale Up or Down?

The beauty of having a phone system in the cloud is that scaling up or down is a breeze. There is practically no physical infrastructure on your end aside from your actual desk phone. When you need more services, a simple call to your provider can solve that in no time at all.

When you’re ready to make the transition to cloud-based phones, contact Precision Interconnect at hbitman@precisioninter.com or at (212) 784-2002. We’ve assisted many clients in making the switch and consulting about how to integrate cloud-based phone systems. If you’ve got a legacy phone system, talk to us about how to make a smooth transition to today’s leading communications technology.
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